A Domotz alternative built around AV, not general IT
Domotz is a capable, mature cloud RMM with a huge integration library. Horotics takes a different bet: a self-hosted box built specifically for AV and smart-home installs, with native control-system monitoring, a physical port-level map, and your clients' data staying on site.
Both watch networks. They're built for different jobs.
Domotz is a general-purpose network RMM, built first for MSPs and IT departments, cloud-hosted, with published per-site pricing and one of the broadest integration catalogues around. Horotics is an appliance built around the AV integrator's day: native Crestron, Lutron and KNX, a port-by-port topology map, alerts that understand what depends on what, and a box that keeps monitoring even when the site's internet is down. This page is where those two approaches genuinely diverge.
Native control systems
Real device-level status for Crestron, Lutron HomeWorks QSX and KNX — the systems a general RMM tends to cover only partially or not at all. For AV sites, that's the whole point.
See all integrations →Physical port-level topology
A map wired by the exact switch port, built automatically from UniFi topology, SNMP/LLDP and forwarding tables — not a logical cloud diagram. You can see which port a dead device is actually on.
Self-hosted, data on site
Monitoring and self-heal run on the local box. Only summaries reach the cloud portal, so raw traffic and credentials never leave the building — and local monitoring survives an internet outage.
Dependency-aware alerts
When a switch fails, you get one alert naming the root cause, not a flood of symptoms from everything behind it. Configurable alerting is common; this rollup is built in.
Virtual rack & room layout
An interactive U-slot rack elevation with a drag-to-place workflow, live on the box and the portal — a tool aimed squarely at how integrators document a rack.
Self-heal over PoE or PDU
Automatic power-cycling over UniFi PoE or a managed PDU outlet, with attempt limits and cooldowns, so many faults clear before anyone notices.
Where Domotz earns its place: a mature cloud platform with published per-site pricing, a very broad integration library and built-in security scanning — a strong fit for MSPs and IT-led teams managing general network infrastructure. For the full side-by-side across Horotics, Domotz, OvrC, Innomesh and Auvik, see the comparison page. Product names are trademarks of their respective owners; this isn't endorsed by them.
Domotz vs Horotics, answered
How is Horotics different from Domotz?
Domotz is a general-purpose cloud network RMM built first for MSPs and IT, with a large integration library. Horotics is a self-hosted appliance built specifically around AV-integrator installs: native Crestron, Lutron and KNX, a physical port-level topology map, dependency-aware alert suppression, and the monitoring and self-heal running on the on-site box with data staying local.
Is Horotics cloud-hosted like Domotz?
No. A small box on each site does the monitoring and self-heal locally. Only summary status, inventory and alerts are sent to the cloud portal, so client traffic, credentials and SNMP strings never leave the building, and local monitoring keeps working even if the site loses internet.
Does Horotics show a network topology map?
Yes, and at the physical port level. It is built automatically from UniFi topology data, SNMP/LLDP neighbour discovery and switch forwarding tables — wired by the exact port and grouped by room — where general RMM maps are usually logical rather than port-by-port.
When is Domotz the better choice?
If you are an MSP or IT-led team managing general network infrastructure across many brands and want a mature, cloud-hosted RMM with published per-site pricing and a very broad integration catalogue, Domotz is a strong fit. Horotics is the better fit when the sites are AV and smart-home installs with control systems to watch.
Weighing it up for your sites?
Tell us what you install and we'll be straight about where Horotics beats a general RMM and where it doesn't.