← All help topics

Rooms & Racks

See this on a live example →

Rooms & Racks is about where your equipment physically is — organising it into rooms, and (if it lives in an equipment rack) which slot each unit sits in. The left menu and top strip are the same as everywhere (see the Overview page); you're on Rooms & Racks under Insights.

The Rooms & Racks page
Rooms & Racks. Two tabs at the top — Rooms and Racks. The Rooms tab (shown) has panels to add a location, add a category, assign devices, and a list of every existing location.

The two tabs

At the top are Rooms and Racks. Click either to switch; Rooms is shown when you open the page.

The Rooms tab

A device that moves around — like a phone or a roaming tablet — can be pinned to the whole property so it stops drifting between rooms.

The Racks tab

If your kit lives in an equipment rack, the Racks tab shows a rack elevation — a tall diagram of the rack with each unit in its real slot (its “U”), online in green and offline in red, the same as looking at the actual rack. You can drag a device straight onto the slot it occupies.

This is mostly an installer's tool, but it's here for you too — it's the quickest way to answer "where is that thing?".
Still stuck? Your installer can see the same screens you can and sort most things remotely — there's a Support button inside your Horotics portal.